AT&T Fiber Installation Project

If you have a complaint or damage to report in regard to the current AT&T fiber installation project, log your issue with Ansco (the AT&T contractor) FIRST:

Ansco & Associates Customer Service
Phone: 855-520-1757
Email: customercare@anscollc.com

After you have done this, please feel free to share your information with the HOA board and our assigned project supervisor using the adjacent form. This is NOT an HOA sponsored project, but as this is impacting the neighborhood as a whole the board is following up with the project supervisor when we know about issues.

ATTENTION *

Yes, I already submitted a report to Ansco & Associates Customer Service using the phone or email address listed on this page.

1. Name *

2. Windsong Address *

3. Email *

4. If you provided a call back number in your report, what number did you use?

5. Please briefly describe the incident you reported. *

6. When did the incident happen? *

7. Did you have any trouble making your incident report to the AT&T contractor? *

If yes, please explain.

8. Has any repair work been done by the contractor yet? *

No
Yes, but it is incomplete
Yes, and the repair is complete

If yes, is the contractor's work/progress satisfactory? Please include the name of the person who worked with you, if you know it.

9. Did this incident require you to pay for any repairs? *

If yes, please briefly explain what repairs you had to cover.

10. Is there anything else that needs to be said about the incident you reported?

CONFIRMATION *

I am sharing the above information with the WCIA Board of Directors for reference in their regular follow-up conversations with the AT&T contractor. I understand that the Windsong Community Improvement Association is not responsible for the AT&T fiber installation project, and I am not expecting any work or funding from the Association for my reported incident.

Website

AT&T Fiber Installation Project

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AT&T Fiber Installation Project

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HOA Follow-Up Form